Privacy policy

Effective Date: 5 August 2026

Your privacy matters to us.

Discovery Group is committed to protecting your personal information and handling it responsibly, transparently and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

This Privacy Policy explains how Discover Humanity Group Ltd, trading as Discovery Group, collects, uses and protects your personal information through sevenjacobs.com and through our related activities, including enquiries, events, newsletters, coaching, consulting, digital products and other services.

Seven Jacobs is the personal brand of Seven Jacobs and is operated by Discover Humanity Group Ltd under the trading name Discovery Group.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Discover Humanity Group Ltd is the legal entity responsible for processing your personal information.

Throughout this policy, references to "Discovery Group", "we", "our" and "us" refer to Discover Humanity Group Ltd and its trading activities, including those carried out under the Seven Jacobs brand.

2. THE INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

  • your name

  • email address

  • telephone number

  • company and job title

  • billing and payment information

  • event registration information

  • enquiry details

  • communications you send us

  • information relating to coaching, consulting or programme participation

  • technical information about how you use our website, including browser type, device information and IP address where applicable.

We only collect personal information that is relevant to providing our services, communicating with you or improving your experience.

3. HOW WE COLLECT YOUR INFORMATION

We collect information when you:

  • visit sevenjacobs.com

  • contact us directly

  • subscribe to our newsletter

  • register for an event

  • purchase a product or service

  • complete a form or questionnaire

  • book a meeting or consultation

  • download resources

  • participate in workshops, coaching or consulting

  • interact with us through social media or professional networking platforms.

Some information may also be collected through trusted third-party platforms that we use to operate our business.

These may include, but are not limited to:

  • Kit

  • Stripe

  • Luma

  • Tally

  • Google Forms

  • Notion Calendar

  • LinkedIn Lead Forms

These providers process information according to their own privacy policies as well as our instructions where applicable.

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • respond to enquiries

  • provide coaching, consulting and professional services

  • manage bookings and event registrations

  • deliver newsletters and requested communications

  • provide digital products and resources

  • process payments

  • improve our website and services

  • maintain business records

  • comply with legal obligations

  • protect our legitimate business interests.

We will never sell your personal information.

5. OUR LEGAL BASIS FOR PROCESSING

Depending on the circumstances, we process your information because:

  • you have given your consent

  • processing is necessary to fulfil a contract with you

  • processing is required to comply with legal obligations

  • processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms.

Where consent is relied upon, you may withdraw it at any time.

6. NEWSLETTERS AND MARKETING

If you choose to subscribe to our newsletter or other communications, we will use your contact information to send the content you have requested.

Subscriptions may be made through sevenjacobs.com or through third-party platforms used by Discovery Group, including event registration platforms and lead generation forms.

You may unsubscribe at any time by using the unsubscribe link contained within our emails or by contacting us directly.

We do not send unsolicited marketing communications.

7. PAYMENTS

Payments for our services may be processed through trusted third-party payment providers such as Stripe.

We do not store or have access to your full payment card details.

Payment information is handled securely by the relevant payment provider in accordance with their own security and privacy standards.

8. EVENTS, PROGRAMMES AND SERVICES

Where you register for one of our events, programmes, workshops or services, we may collect information necessary to organise and deliver your experience.

This may include attendance records, dietary or accessibility information that you voluntarily provide, emergency contact details where appropriate, and communications relating to your participation.

We only request information that is reasonably necessary.

9. COOKIES

Our website uses cookies and similar technologies to improve functionality, understand how visitors use the site and enhance your browsing experience.

Cookies may be used to:

  • remember your preferences

  • analyse website traffic

  • improve website performance

  • support security and website functionality.

Where required by law, you will be asked to provide your consent before non-essential cookies are placed on your device.

Cookie preferences can be managed through your browser settings and through the cookie controls provided on our website.

Our website is hosted on Squarespace, which also uses cookies necessary for the operation, security and performance of the website.

10. HOW WE STORE YOUR INFORMATION

We take commercially reasonable steps to protect your personal information from unauthorised access, disclosure, misuse, alteration or loss.

Information is stored using reputable third-party service providers that employ appropriate security measures.

While no online system can ever guarantee complete security, we continually review our practices to help safeguard your information.

11. HOW LONG WE KEEP YOUR INFORMATION

We only retain personal information for as long as necessary to:

  • provide our services

  • comply with legal obligations

  • resolve disputes

  • maintain appropriate business records

  • protect our legitimate interests.

When information is no longer required, it is securely deleted or anonymised where appropriate.

12. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us in operating our business, including providers of:

  • payment processing

  • email communications

  • event management

  • scheduling

  • customer relationship management

  • website hosting

  • cloud storage

  • analytics.

These providers only receive the information necessary to perform their services and are expected to protect it appropriately.

We may also disclose information where required by law or where necessary to protect our legal rights.

13. INTERNATIONAL TRANSFERS

As we work with clients around the world, some of the service providers we use may process personal information outside the United Kingdom.

Where this occurs, we take appropriate steps to ensure suitable safeguards are in place in accordance with applicable data protection legislation.

14. YOUR RIGHTS

Under UK data protection law, you may have the right to:

  • access your personal information

  • correct inaccurate information

  • request deletion of your information

  • restrict certain processing

  • object to certain processing

  • withdraw consent where applicable

  • request a copy of your information in a portable format

  • lodge a complaint with the Information Commissioner's Office (ICO).

We will respond to requests within the timeframes required by law.

15. THIRD-PARTY WEBSITES

Our website and communications may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, business operations or legal obligations.

The latest version will always be published on sevenjacobs.com.

Your continued use of our website or services following any updates indicates your acceptance of the revised Privacy Policy.

17. CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on sevenjacobs.com.

If you are not satisfied with our response, you have the right to raise a concern with the Information Commissioner's Office (ICO).